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How a custom order works

  1. Start from a design or your own idea

    Send a design from the catalogue, a photograph of something you have seen, or a description of the piece you need. A sketch on a phone is enough to begin.

  2. Give us the space, not just the piece

    The wall run, the ceiling height, the doorway and the route in decide more than the design does. Approximate numbers are fine to start; exact ones are taken before anything is made.

  3. Choose the options

    Size, fabric or upholstery, colour, material and finish are all settled before production, along with anything handed — which wall the long run of an L-shape goes against, which side a wardrobe opens.

  4. Receive a written quotation

    The specification, the price and the delivery arrangement come back to you in writing. Nothing is ordered, and nothing is charged, until you have that and have agreed to it.

  5. Production and delivery

    Once confirmed, the piece is made to the agreed specification and delivered by arrangement. The lead time is part of the quotation rather than a number published in advance.

Where custom orders can be arranged

Custom furniture enquiries, partner-showroom viewing and delivery are currently available across Islamabad and Rawalpindi. Final options, price and delivery details are confirmed with your quotation.

Before you start

Custom order questions

Can I change the size of a design in the catalogue?
Yes. Size is the change customers ask for most often, and it is the one that makes the biggest difference to how a piece sits in a room. Send the design and your dimensions and the piece is quoted against your numbers.
Can you make something that is not in the catalogue at all?
Yes. A photograph, a magazine page or a description is enough to start. What comes back is a specification and a price for you to agree to before anything is made.
What can I customise?
The size, the fabric or upholstery, the colour, the material and the finish. Handing and internal configuration — the side a door opens, how a wardrobe or sideboard is divided inside — are settled at the same time.
When do I find out the price?
Before anything is made. The specification, the price and the delivery arrangement are confirmed with your quotation, and nothing is ordered against an estimate you have not agreed to.
How long does a custom piece take?
It depends on the piece and the specification, so the lead time comes with your quotation rather than being published here as a general figure.
Can I see the fabric and finish first?
Selected designs and finishes can be seen through our partner showroom at Soan Garden Markaz, near UBL, Islamabad. Message us with the design you are interested in before travelling, so we can confirm it is currently available to view.

Ready to start your design?

Send the design you like, your room dimensions and your area. We confirm the options, the price and the delivery arrangement in writing before anything is made.

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